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Back in the summer of 2016 the overhead lines were removed going to the Jasper County Illinois
courthouse and were replaced with under ground power lines and a new pad mounted transformer by
the Newton Illinois Municipal Electric Department.
In this process new metering equipment was installed, apparently the old metering equipment had
Current Transformers CT'S with a 400 to 5 or 80 to 1 ratio, while the new metering equipment had a
200 to 5 or 40 to 1 ratio.
On these type of meters the reading on the meter has to me multiplied X the CT ratio. So for the court
house the multiplier had always been X 80.
What happened is that when this work was done the multipler did not get changed in the billing software
and they continued to multiply X 80, the result was a bill that was double what it should of been and
resulted in a overpayment of $5668.07, this went on for 10 months until the city caught it.
courthouse and were replaced with under ground power lines and a new pad mounted transformer by
the Newton Illinois Municipal Electric Department.
In this process new metering equipment was installed, apparently the old metering equipment had
Current Transformers CT'S with a 400 to 5 or 80 to 1 ratio, while the new metering equipment had a
200 to 5 or 40 to 1 ratio.
On these type of meters the reading on the meter has to me multiplied X the CT ratio. So for the court
house the multiplier had always been X 80.
What happened is that when this work was done the multipler did not get changed in the billing software
and they continued to multiply X 80, the result was a bill that was double what it should of been and
resulted in a overpayment of $5668.07, this went on for 10 months until the city caught it.